Your Privacy Matters

as8 Privacy Policy

This policy explains what personal information as8 collects, how it is used and stored, who it may be shared with, and what rights you have as a player on our platform in Pakistan.

Last Updated: December 2026
Privacy at a Glance

How as8 Handles Your Data

A plain summary of our key privacy commitments before you read the full policy below.

Encrypted & Secure

All data transmitted between your device and as8 is protected using industry-standard encryption. Your account credentials, PKR transaction details and personal information are stored securely.

Your Data Stays Yours

as8 does not sell your personal data to advertisers or marketing companies. Data shared with third parties is limited strictly to what is required to operate the platform — payment processing, identity verification and fraud prevention.

No Unnecessary Tracking

We collect only the data needed to provide our services. Technical data like device type and session activity is used to improve performance and security — not to build advertising profiles.

Payment Data Protected

PKR deposit and withdrawal details processed via JazzCash, Easypaisa, Raast or bank transfer are handled through secure payment infrastructure. as8 does not store full card or wallet credential details on its servers.

You Control Your Data

You can request access to the data as8 holds about you, ask for corrections, or in certain circumstances request deletion. Contact support with your request and your account username.

Marketing is Optional

Promotional communications — including PSL betting offers, casino bonuses and platform updates — are only sent to players who have not opted out. You can adjust your communication preferences from your account settings at any time.

By registering an account or continuing to use the as8 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you have questions, contact the support team before using the platform.

01. Introduction

This Privacy Policy explains how as8 ("Platform", "we", "us") collects, stores, processes and protects personal information belonging to players and visitors ("you") who use the as8 website, mobile application and related services available under the as8.im domain.

We understand that privacy is important to our players in Pakistan. Whether you are depositing PKR via JazzCash, placing a live bet on a PSL match or exploring the slots library, data is generated in the process of using the platform. This policy explains clearly what that data is, why we need it and how it is handled.

This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform. Together they form the full agreement between you and as8 regarding your account and data.

02. Data We Collect

as8 collects two broad categories of data: information you provide directly, and information generated automatically when you use the platform.

Data Category Examples Why Collected
Registration Details Name, date of birth, email address, phone number Account creation, age verification, communication
Identity Verification CNIC copy, passport scan, proof of address KYC compliance, fraud prevention, withdrawal processing
Payment Information JazzCash / Easypaisa number, bank account details, transaction history Processing PKR deposits and withdrawals
Gaming Activity Bets placed, games played, bet amounts, session duration Account history, responsible gaming monitoring, dispute resolution
Device & Technical Data IP address, browser type, operating system, device model Security monitoring, fraud detection, platform optimisation
Communication Records Support chat logs, emails, feedback submitted Customer service, dispute resolution, quality improvement

We do not collect data that is not necessary for the above purposes. You are not required to provide optional profile information, and declining to do so will not affect your ability to use the core platform features.

03. How We Collect Your Data

Data is collected through the following means:

  • Directly from you — when you register an account, complete verification, make a deposit or withdrawal, contact support, or update your profile.
  • Automatically during use — when you browse the platform, open the app, place bets, play games or interact with any feature of as8, technical data is recorded in server logs and session trackers.
  • From payment providers — when you initiate a PKR transaction via JazzCash, Easypaisa, Raast or bank transfer, relevant transaction confirmation data is received from the payment provider to reconcile your account.
  • From identity verification partners — when you submit documents for KYC verification, the results of that verification process are returned to us by our verification service provider.
  • Via cookies and similar technologies — as described in the Cookies section below, certain technical identifiers are stored on your device to maintain session state, remember preferences and detect unusual activity.

04. How We Use Your Data

The data as8 collects is used for the following purposes:

  • Account management: Creating and maintaining your player account, processing login requests and managing account settings.
  • Payment processing: Executing PKR deposits and withdrawals through your chosen payment method and maintaining accurate transaction records.
  • Identity and age verification: Confirming that you meet the 18+ age requirement and that the identity and payment methods on your account belong to you.
  • Fraud and security monitoring: Detecting unusual login attempts, suspicious betting patterns and potential account misuse or money laundering activity.
  • Platform improvement: Analysing aggregated, anonymised usage patterns to improve the app, website performance and the overall player experience.
  • Customer support: Responding to queries, resolving disputes and following up on account or payment issues you have raised with the support team.
  • Responsible gaming: Monitoring session activity and flagging patterns that may indicate problematic gaming behaviour, in line with our Responsible Gaming commitment.
  • Communications: Sending account notifications, security alerts and — where you have not opted out — promotional messages about bonuses, PSL betting offers and platform updates.

We do not use your data to make fully automated decisions that have a significant legal or material effect on you without a human review process available upon request.

05. Payment Data

All financial transactions on as8 are denominated in PKR. Payment methods currently supported include JazzCash, Easypaisa, Raast, bank transfer, cards and other mobile wallets. When you initiate a deposit or withdrawal, the relevant details are transmitted securely to the payment provider responsible for processing that transaction.

as8 does not store complete card numbers or full mobile wallet credentials on its own servers. Payment processing is handled by third-party providers who operate under their own security and compliance standards. Transaction records — including amounts, dates, payment method type and reference numbers — are stored on as8 systems for account reconciliation and dispute resolution purposes.

If you request a withdrawal and verification of your payment method is required, you may be asked to provide a screenshot or confirmation document from your JazzCash, Easypaisa or bank account to confirm ownership. This documentation is reviewed by the as8 verification team and stored securely as part of your account record.

Payment Method Security

Never share your JazzCash PIN, Easypaisa MPIN or online banking password with anyone — including as8 support staff. We will never ask for these credentials. If you receive a message claiming to be from as8 and asking for payment credentials, treat it as a scam and report it to our support team immediately.

06. Sharing With Third Parties

as8 does not sell your personal data to third parties. Data may be shared in the following limited circumstances:

  • Payment processors: Transaction data is shared with the payment provider handling a specific deposit or withdrawal (e.g. JazzCash, Easypaisa, Raast or a bank transfer processor) to execute the transaction.
  • Identity verification providers: When KYC verification is required, identity documents are processed by a third-party verification service. Results are returned to as8 and the raw documents are handled in accordance with that provider's own data retention policies.
  • Fraud prevention services: Technical identifiers such as IP address, device fingerprint and account activity patterns may be shared with fraud detection systems to protect the platform and other players.
  • Game providers: When you play a game sourced from a third-party provider, your player session data (player ID, stake amounts, game results) is processed by that provider's systems. Game providers are bound by confidentiality obligations and may not use this data for independent marketing or profiling.
  • Legal and regulatory obligations: Where required by a valid legal process, court order or applicable law, as8 may disclose account or transaction data to the relevant authority. We will notify you where legally permitted to do so.

Any third party that receives data from as8 is required to handle it securely and use it only for the specific purpose for which it was shared.

07. How Long We Keep Your Data

as8 retains personal data for as long as your account is active and for a period after account closure as required for legal, financial and security purposes. The following general retention periods apply:

  • Account and registration data: Retained for the duration of account activity and for a minimum of five years after account closure, to support audit, fraud investigation and dispute resolution requirements.
  • Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years to meet financial record-keeping standards.
  • Identity verification documents: Retained for the period required to satisfy verification obligations and for a minimum of five years after submission or account closure, whichever is later.
  • Support communications: Chat logs and email records are retained for up to three years after the interaction, or longer if the matter relates to an ongoing dispute.
  • Technical and session logs: Server logs and session activity data are typically retained for up to 12 months for security monitoring purposes, after which they are anonymised or deleted.

When data is no longer needed and the applicable retention period has passed, it is securely deleted or anonymised so that it can no longer be linked to your identity.

08. Security Measures

as8 takes the security of your personal data seriously. The following measures are in place to protect your information:

  • Encrypted data transmission using TLS/SSL protocols between your device and our servers.
  • Password hashing — your account password is never stored in plain text.
  • Access controls limiting which internal staff can access player account data, based on their role.
  • Automated monitoring for unusual login attempts, rapid account changes and suspicious transaction patterns.
  • Regular security reviews of platform infrastructure and third-party integrations.

While we apply strong security practices, no online platform can guarantee absolute security. You play an important role in keeping your account safe — use a strong, unique password for your as8 account, do not share your login details with anyone, and log out of shared devices after use.

If you suspect your account has been accessed without your authorisation, contact as8 support immediately. We will place a protective hold on your account while the matter is investigated.

09. Cookies & Technical Tracking

as8 uses cookies and similar technologies (such as local storage and session tokens) to provide core platform functionality and improve your experience. These fall into the following categories:

  • Essential cookies: Required for the platform to function — maintaining your login session, remembering your language preference and keeping your bet slip intact while browsing. These cannot be disabled without breaking core functionality.
  • Security cookies: Used to detect and prevent fraudulent activity, such as identifying a device that has previously been flagged for suspicious behaviour.
  • Performance cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where errors occur and how long pages take to load. This data is used in aggregate to improve the platform.
  • Preference cookies: Store optional settings you have chosen, such as display preferences or the last game category you browsed.

as8 does not use third-party advertising cookies or tracking pixels for cross-site advertising. You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent some features of the platform from working correctly.

10. Your Rights

As a player on the as8 platform, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team with your username and a clear description of your request.

Right of Access

You can request a copy of the personal data as8 holds about you. We will respond within a reasonable timeframe and provide the information in a readable format.

Right to Correction

If any data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. For example, if your registered phone number has changed, you can update it through account settings or via support.

Right to Deletion

In certain circumstances, you may request that your personal data be deleted. Note that some data must be retained for legal and financial compliance reasons even after account closure. We will explain what can and cannot be deleted when you make a request.

Right to Object

You can object to your data being used for marketing communications at any time. You can also raise objections to other uses of your data where you believe they are not justified.

Right to Portability

You may request your account data in a structured, machine-readable format where technically feasible, so you can take it with you if you move to a different platform.

11. Minors

The as8 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step during the account registration process, and additional verification may be requested at any time if there is reason to question a player's age.

If you are a parent or guardian and believe that a minor has registered on the platform or submitted personal information, please contact support immediately. We will investigate and, if confirmed, close the account and delete the associated data promptly.

If you are under 18, do not attempt to register or use the as8 platform under any circumstances.

12. Marketing Communications

With your consent — which is assumed unless you opt out during or after registration — as8 may send you promotional communications. These may include:

  • Welcome bonuses and deposit match offers.
  • Seasonal promotions tied to Cricket events, PSL matches, T20 internationals and other sporting fixtures.
  • New game announcements for the slots and live casino sections.
  • Platform updates, new feature launches and app release notifications.
  • VIP and loyalty programme updates relevant to your account tier.

You can opt out of marketing communications at any time by updating your preferences in the account settings section, or by contacting support. Opting out of marketing does not affect transactional or account-related communications, which are sent regardless of marketing preference as they relate directly to your account activity.

13. Changes to This Policy

as8 may update this Privacy Policy from time to time to reflect changes in how the platform operates, in applicable law, or in best practices for data handling. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is used or your rights as a player, we will notify registered players via the email address on their account before the changes take effect. Your continued use of the platform after the updated policy has been published constitutes your acceptance of the revised terms.

We encourage you to review this page periodically so you are always aware of how as8 handles your personal data.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, you can reach the as8 support team through the live chat feature on the platform or via the contact details below.

Privacy & Support Contact

Email: [email protected]

When contacting us about a data request, please include your registered username and a clear description of your request. We aim to respond within 5 working days. Response times may be longer during high-traffic periods such as PSL match seasons.

Terms & Conditions

Read the full platform rules covering accounts, bonuses, betting and withdrawals.

Read Terms →

Responsible Gaming

Tools to help you manage your time and budget when using as8.

Learn More →
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